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Load more button

5 replies

StuckBetweenDarknessAndLight · 19/05/2020 16:54

Does anyone else find that all this does is load the same threads again ad infinitum, and does actually load any new threads?

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MNHQ

LilyMumsnet · 19/05/2020 22:00

Hi all,

Can you let us know what devices and browsers you're using?

MNHQ

LilyMumsnet · 20/05/2020 18:15

Hi all,

Thanks so much for the information - we've sent it all over to our tech team now. We'll pop back as soon as we have an update.

MNHQ

LilyMumsnet · 21/05/2020 11:38

Hi all,

We appreciate it can be really frustrating sometimes bu it's always worth us re-flagging issues to our tech team, so we do appreciate it being raised.

TomMumsnet · 25/05/2020 17:27

This reply has been deleted

Message withdrawn at poster's request.

MNHQ

TomMumsnet · 25/05/2020 17:36

Hi there,

Thanks for your patience on this.

Earlier this year we introduced the load more button as we could see members were reaching the end of Active quite frequently.

Some background on the Active list. The Mumsnet Active list is 'refreshed' every 5 minutes. We have to do this as it puts too much pressure on our servers to load a new list for every member for every view of Active.

So, what that means is that if you load Active towards the end of the 5 minutes and then click 'load more' then because the list has been refreshed, what was once on Page 1 might now be on Page 2, and hence the duplicate shows.

We realise that this isn't ideal and are looking at some possible options:

Reducing that 5 minutes
Hiding the duplicates as they load
Building more flexibility into what it loads from our servers

The Tech team are discussing the right approach this week and we hope to able to release something in the next two weeks.

Thanks again for your patience.

Watch this thread for updates

Tap "Watch" to get all the latest updates

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