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Original poster

Ancestry advert on Adoption board

4 replies

Rainbowshine · 02/05/2020 16:38

Is an advert for Ancestry really appropriate for the adoption board?! People managing the most complex identity and family histories and that’s thrust in their faces when looking for advice and some understanding. Come on Mumsnet that’s just poor.

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MNHQ

KimMumsnet · 02/05/2020 17:41

Hi there, @Rainbowshine.
Thanks for the feedback. We'll have a chat with the Ads team and let you know what happens.
All the best,
Kim.

MNHQ

LilyMumsnet · 05/05/2020 16:21

Hello,

Are you able to send us a screenshot of the advert at all, and let us know what device and browser you're using? Flowers

MNHQ

LilyMumsnet · 06/05/2020 18:15

Hi OP

When you next see it (if it pops up again) please could you forward us a screenshot?

MNHQ

LilyMumsnet · 07/05/2020 10:38

@Rainbowshine

To be clear my issue isn’t technical, it’s the principle of an unsuitable or insensitive advert for the board topic. At my work we have strict content guidelines for advertising and where/when it is placed so we wouldn’t put an ad for luxury cars near content about homelessness, as a crude example.

Hi OP

We understand this but before directing anything to our ads team, they'll ask for a screenshot, so that they have a visual idea of the sort of thing users are seeing.

Flowers
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