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Original poster

Flashing adverts on sidebar

12 replies

GeneHuntgoosedme · 16/03/2020 21:58

Can anyone help, no matter what I do I have flashing adverts on the side of mumsnet. I have never had them on any other website. I try “report ad to google” but they come back again almost immediately.

I’m at my wits end, I have epilepsy and it’s making me unable to use the site.

Does anyone know how to stop them??

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MNHQ

LilyMumsnet · 16/03/2020 22:12

Hi OP

Is there any way you can provide us a screenshot of the advert so that we can take a look, please?

MNHQ

soniamumsnet · 01/04/2020 09:29

Hi, thanks for the reports. We'll take a look into this. Flowers

MNHQ

soniamumsnet · 01/04/2020 10:38

Hi @DobbyTheHouseElk just to let you know that we'll be suspending those ads, so this issue should be resolved shortly.

Please do give us a shout if you see any further examples.

Smile
MNHQ

LouMumsnet · 02/04/2020 10:25

Hi again, @DobbyTheHouseElk - hopefully the issue is now sorted but give us a shout if you need us to take another look.

Thanks. Smile

MNHQ

LouMumsnet · 10/04/2020 22:31

So sorry that this is still an issue and thanks for the screenshots. We've flagged it up at MNHQ and hope to have an update for you soon.

Thanks for being so patient.

MNHQ

JoMumsnet · 18/04/2020 11:22

@GeneHuntgoosedme

Still here. Is the idea to make anyone with epilepsy pay for the premium site in order to pay for no adverts? Or am I being too cynical.

Sorry to hear these ads are flashing at you again, @GeneHuntgoosedme and @Thesuzle - and please rest assured they're not a ploy to get anyone to subscribe.

Our ad team are on the case and we'll get back to you with an update as soon as we can.

In the meantime, we're really sorry that these ads are making the site unusable for some MNers. Flowers

MNHQ

soniamumsnet · 20/04/2020 16:11

Hi @Pomegranatemolasses sorry to hear you're having problems. Are you able to post a screenshot at all please? Flowers

MNHQ

LilyMumsnet · 21/04/2020 17:36

Hi folks

We're so sorry that this is still happening - we're absolutely treating this as a priority and will have it sorted as soon as we possibly can.

MNHQ

soniamumsnet · 22/04/2020 09:13

Hi, thanks for the screenshot and reports, and for being patient!

We're taking a look at this and will hopefully get to the bottom of it soon. Flowers

MNHQ

soniamumsnet · 23/04/2020 08:07

Hi @GeneHuntgoosedme just popping in to let you know that this issue has been solved now. Give us a shout if you have any more issues, and thanks again for your patience. Flowers

MNHQ

soniamumsnet · 23/04/2020 11:42

Hi @GeneHuntgoosedme thanks for getting back to us. Can you please hit refresh, clear the cache and let us know if you still have problems. Flowers

MNHQ

JoMumsnet · 25/04/2020 15:41

Oh @GeneHuntgoosedme, we're so very glad to hear that! Smile

Thanks very much for letting us know. And sorry again that it's taken so long to sort this out - we really appreciate your patience. Flowers

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