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Scrolling slow at peak times

45 replies

Graphista · 10/03/2020 23:17

Anyone else noticed this?

I'm on iPhone using app (when I can, ALSO still having problems especially at peak times of slow loading "you don't have internet" messages)

From about 8pm to midnightish last few nights scrolling through long threads or list of threads on active threads it's "Juddering" and occasionally freezing.

Thought it was phone at first And I do have a bad habit of leaving loads of apps open and loads of pages on safari but I closed loads and it was still happening but scrolling on safari and other apps is fine and smooth and speedy.

Needing to upgrade servers mnhq?

OP posts:
Grouphugs · 15/03/2020 08:22

Happening to me too at all times. Juddering scrolling and lag when typing. Using iPhone app.

Makes it mostly unusable.

BigRedBoat · 15/03/2020 08:48

Me too, not all the time but very annoying when it does happen.

Mentounasc · 15/03/2020 08:50

IPhone 6, typing was awful yesterday when posting, back to more or less normal now.

Blizy · 16/03/2020 09:46

It's currently happening to me.

SubordinateThatClause · 17/03/2020 23:41

Still awful. Typing is almost ining

SubordinateThatClause · 17/03/2020 23:44

Impossible thus evening with each letter taking 5 seconds or so to come up. Please sort it out.iphone with app

summerfish · 07/07/2020 11:59

This is still happening for me - scrolling goes laggy mid-thread.

LilyMumsnet · 07/07/2020 18:33

Hi all,

We're really sorry about this - we've given it a nudge, can those on the thread previously confirm this is still happening and if so, is anybody able to capture this on video for us? It'd help us greatly. Flowers

TimMumsnet · 10/07/2020 09:38

Hi guys, thanks for the heads up - I'm going to look into this today.

TimMumsnet · 10/07/2020 10:07

To help me out, could you list:

  1. The type of iPhone/iPad you have and
  2. The version of iOS you have?
On all the devices I have, it's not showing any lag when scrolling through posts or typing. Was the delay on all threads or just a few? Was it slow loading more posts (showing the spinner for a time) or just 'jittery' as you scroll?

It helps me figure out where we've added a bug that messes with the performance. Thank you for your patience!

summerfish · 10/07/2020 11:48

Hi @TimMumsnet

I have an iPhone XR. Not sure of the IOS, but whatever the latest one is.

I haven't had the problem for the last couple of days, but "jittery" is the right word - it's sort of jerky as you scroll down and is frustrating and makes me feel a bit seasick too! Like I said, it's been OK for the last couple of days, but it does seem to be an intermittent problem. No spinner or slow loading, just juddery when scrolling through posts.

Itis6oclocksomewhere · 11/07/2020 11:28

I'm having problems with typing. Very slow and is taking a while for the display to catch up.
It is also very jittery when scrolling through threads.

My phone is an iPhone 8 Plus and iOS 13.5.1. Using the app.

summerfish · 11/07/2020 18:07

I have video but I can't see how to attach it - only photos @TimMumsnet. Any advice?

shinynewapple2020 · 11/07/2020 19:47

@Itis6oclocksomewhere

I'm having problems with typing. Very slow and is taking a while for the display to catch up. It is also very jittery when scrolling through threads.

My phone is an iPhone 8 Plus and iOS 13.5.1. Using the app.

Same as this in terms of phone, iOS, app and the problems
shinynewapple2020 · 11/07/2020 19:47

Also phone keeps saying it's not posting but when I refresh it has posted

Itis6oclocksomewhere · 11/07/2020 20:24

@shinynewapple2020

Also phone keeps saying it's not posting but when I refresh it has posted
I have also had this too.
LilyMumsnet · 12/07/2020 10:11

Hi folks,

We've flagged the issues to our app developers now - we'll hopefully have this sorted soon. Flowers

summerfish · 14/07/2020 18:33

This had got better but is doing it again this evening.

shamalidacdak · 18/07/2020 12:24

It seems to start around 12pm

shamalidacdak · 21/07/2020 18:08

Ok it's impossible to use now

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