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Original poster

Scrolling slow at peak times

8 replies

Graphista · 10/03/2020 23:17

Anyone else noticed this?

I'm on iPhone using app (when I can, ALSO still having problems especially at peak times of slow loading "you don't have internet" messages)

From about 8pm to midnightish last few nights scrolling through long threads or list of threads on active threads it's "Juddering" and occasionally freezing.

Thought it was phone at first And I do have a bad habit of leaving loads of apps open and loads of pages on safari but I closed loads and it was still happening but scrolling on safari and other apps is fine and smooth and speedy.

Needing to upgrade servers mnhq?

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MNHQ

soniamumsnet · 11/03/2020 09:23

Hi, thanks for the reports on this. Are you using the latest version of the ios app please? Smile

MNHQ

soniamumsnet · 11/03/2020 13:41

Thanks for the confirmation - we'll take another look and hopefully get to the bottom of this for you. Smile

MNHQ

FlissMumsnet · 12/03/2020 12:35

Flummingbird - sorry to hear it's impacting you too - we'll do our utmost to sort this for you

MNHQ

HebeMumsnet · 14/03/2020 15:17

Hi everyone. Thanks for letting us know it's bad again. We'll pass this on to Tech.

MNHQ

LilyMumsnet · 07/07/2020 18:33

Hi all,

We're really sorry about this - we've given it a nudge, can those on the thread previously confirm this is still happening and if so, is anybody able to capture this on video for us? It'd help us greatly. Flowers

MNHQ

TimMumsnet · 10/07/2020 09:38

Hi guys, thanks for the heads up - I'm going to look into this today.

MNHQ

TimMumsnet · 10/07/2020 10:07

To help me out, could you list:

  1. The type of iPhone/iPad you have and
  2. The version of iOS you have?
On all the devices I have, it's not showing any lag when scrolling through posts or typing. Was the delay on all threads or just a few? Was it slow loading more posts (showing the spinner for a time) or just 'jittery' as you scroll?

It helps me figure out where we've added a bug that messes with the performance. Thank you for your patience!

MNHQ

LilyMumsnet · 12/07/2020 10:11

Hi folks,

We've flagged the issues to our app developers now - we'll hopefully have this sorted soon. Flowers

Watch this thread for updates

Tap "Watch" to get all the latest updates

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