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Problem accessing @ OP

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LizzieMacQueen · 04/03/2020 13:01

I like using the @ function but on the app (iphone) I cannot 'reach' the OP - typically listed first - when I type the @. This is a recent change. Any idea why this might be?

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LouMumsnet · 05/03/2020 21:11

Hi there, @LizzieMacQueen (you came straight up btw) - it may well be that the person you're trying to reach with the @ button has switched off that function. Do you think that might be the issue?

But if not please do let us know which device you're using to access the app. Also, if you're able to get any screen grabs of the issue in question that would be really helpful so we can ask our tech team to look into it.

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