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Original poster

It's been a while. How do I update my email details when I have no idea about my password?

1 reply

LackaDAISYcal · 04/01/2020 01:32

As in thread title.
Haven't logged on for donkeys but want to chat and do a name change.
My email has changed (old email account totally defunct) and I can't remember my password so can't do a password reminder thing if that even exists....
Ta.

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MNHQ

JoMumsnet · 05/01/2020 10:09

Hi @LackaDAISYcal,

Welcome back Smile Brew

If you want to drop us a line at [email protected] we'll be able to help you out.

For anyone else who needs a password reset (and who does have access to their original email account) you can always hop on to our Frequently Asked Questions/Help page - if you scroll down to the section 'I've forgotten my password' you'll be able to click on the link to get a password reset sent to you.

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