Pressing ‘back’ to Active takes me to top of Active page

[LikeSilentRaindrops]

For the last week, if I click on a thread from Active and then click the back button, it doesn’t go back to where I was on Active, but rather to the top of the Active page. It makes for a lot of unnecessary scrolling!

Anyone else having this? I’m using the website in an iPhone, if that’s relevant.

Me too, soo annoying...

Me too. It’s incredibly annoying.

Same for me. I thought it was my rubbish old phone. The same happens with the BBC news website.

Good to hear it’s not just me! @mnhq could you take a look at this please?

Hello!

We'll ask Tech to look at this. If any of you can add here what devices and browsers you're using and whether you're on the main site or the app that should help Tech work out what's going wrong. Thank you!

I’m on the mobile site using safari on iPhone 6.

It seemed a bit better yesterday - but back to the same problem today...

I use the app and it does this too. Also, if you click out of the app to do something else, then click back in, it immediately takes you back to the home page, not where you left off. V annoying.

Same here on safari on iPhone 5

iPhone SE and safari

Hi, thanks for the reports on this. Please can you ensure that you're using the most up to date browser.

You can check if your browser is up to date on an iphone by going to: General > Software update. If it is up to date can you let us know what the version number is?

Let us know if you still experience issues after updating and we'll take a further look.

Also, is this only happening on Active please? If not, please let us know any other locations on the site.

@soniamumsnet, my browser is up to date (IOS13.2.3). Still happening.

Hi @AgentProvocateur thanks for providing that extra information. We'll take another look and get back to you as soon as possible.

Me too. IPhone 6 Plus using app

Still happening

Seems to be ok now. Thanks

Still happening for me.

And me! So annoying 😩

Hmmmm. happening again for me now

Bump for @mnhq...

Hi,

Thanks for all your reports and for being patient while we take a look.

It's worth resetting your browser settings to see if this fixes the issue.
To do this on an iPhone, please go to:

Settings>safari>advanced>website data> scroll to the bottom and click “Remove all website data”

Let us know if you still have problems.

I did that. It worked twice and then went back to going to the top of the page again

I’ve reset my settings and it’s still taking me back to the top of the page.

Hi, this is still happening for me. Is it doing it for anyone else?

Yes, same as @Ridingthegravytrain - resetting worked briefly, but now back to the same problem. Have only noticed it on Active, but it’s rendering the site unusable for me.