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Original poster

Pressing ‘back’ to Active takes me to top of Active page

5 replies

LikeSilentRaindrops · 01/12/2019 03:09

For the last week, if I click on a thread from Active and then click the back button, it doesn’t go back to where I was on Active, but rather to the top of the Active page. It makes for a lot of unnecessary scrolling!

Anyone else having this? I’m using the website in an iPhone, if that’s relevant.

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MNHQ

HebeMumsnet · 01/12/2019 11:33

Hello!

We'll ask Tech to look at this. If any of you can add here what devices and browsers you're using and whether you're on the main site or the app that should help Tech work out what's going wrong. Thank you!

MNHQ

soniamumsnet · 03/12/2019 14:06

Hi, thanks for the reports on this. Please can you ensure that you're using the most up to date browser.

You can check if your browser is up to date on an iphone by going to: General > Software update. If it is up to date can you let us know what the version number is?

Let us know if you still experience issues after updating and we'll take a further look.

Also, is this only happening on Active please? If not, please let us know any other locations on the site.

MNHQ

soniamumsnet · 03/12/2019 15:28

Hi @AgentProvocateur thanks for providing that extra information. We'll take another look and get back to you as soon as possible.

MNHQ

soniamumsnet · 09/12/2019 14:23

Hi,

Thanks for all your reports and for being patient while we take a look.

It's worth resetting your browser settings to see if this fixes the issue.
To do this on an iPhone, please go to:

Settings>safari>advanced>website data> scroll to the bottom and click “Remove all website data”

Let us know if you still have problems.

MNHQ

GloriaMumsnet · 16/12/2019 11:58

Hi all, we're taking another look at this for you.

Watch this thread for updates

Tap "Watch" to get all the latest updates

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