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Improvements to @ mentioning

3 replies

JanineMumsnet · 10/06/2019 14:12

Hello all

Just a heads up that we've made some v exciting improvements to @ mentions on both desktop and mobile. On mobile you'll now find the '@' icon below the message composer, and on desktop below the composer there is some copy about how to mention a user. (Up to now, we've been a bit rubbish at making it clear how to mention users on a thread - sorry - and so we hope these changes will fix all that.)

You've also been telling us about getting @ mentions in threads that aren't meant for you (but I've never even watched Love Island/owned a ferret/renovated a houseboat). This usually happens because either a user has mistyped the username, or a user has only written part of a username. For example, they might say @janine to me, when my username is @JanineMumsnet. There may be another user who currently has the username janine, or who has previously used the username janine and they will get the notification and not me.

We've made some improvements which, fingers crossed, will help prevent such unwanted notifications. On mobile when you press the '@' icon a list will appear displaying usernames from the thread - it will highlight with an icon who the OP is, and it will highlight if anyone from MNHQ has replied. You can either select the username if it is there, or if you start typing it will suggest people from the thread. On desktop if a user types in an '@' symbol the same list will appear.

It's important to point out, you can still mention users who haven't posted on the thread, the tool just won't suggest or autocomplete any usernames that don't appear on the thread, you will simply need to type those out in the way you do currently.

We really hope this improves your experience of using the site, and as ever, if you have any feedback, please leave it below.

A gentle reminder, if you don't want to receive email notifications for @ mentions, you can adjust your settings here.

Thanks
MNHQ

JanineMumsnet · 12/06/2019 08:50

@nancy75 If you go to your talk preferences here you can turn off this option "Notify me when others mention me in a thread"

JanineMumsnet · 12/06/2019 08:53

@Lweji yes it probably is because you've blocked pop ups - but you should still be able to mention people in the usual way.

I take on board what you're saying, but it isn't so easy on all devices to copy and paste usernames, and for ease people frequently quote only part of a username, or they may spell a username wrong. We just want to make it a bit easier.

We take on board your request for quote functionality, and we will see if it's something we can work on in the future.

JanineMumsnet · 14/06/2019 09:45

Don't blame me for this! I promise I wound up the elastic bands. I am checking in with our developers to see what's going on here, it could be that we have released this as a sort of 'beta' test so it isn't yet hard coded on the page in case something goes awry we can roll it back quickly. But I am just speculating there, I will get a proper response for you today, and hopefully a fix too.

Watch this thread for updates

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