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Original poster

Unable to log back in on Surface tablet

2 replies

PracticalTacticalBrilliance · 10/05/2019 16:36

Hi
Since yesterday I've not been able to login to my Mumsnet account on my tablet. I can get to the sign in page, enter my email address, but after that it just takes me through to a blank page with a line of error message/coding across the top of the page. The web link in the address bar still says it's the Mumsnet login page, but it won't go any further.

I can access my account on my laptop, as I'm doing now, but can't seem to get on the site otherwise.

Any ideas what might be causing it? Thanks

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MNHQ

AnyaMumsnet · 13/05/2019 12:08

Hi there OP,

Thanks so much for getting in touch, and we're sorry you're having problems. Are you using the app, or the mobile site?

MNHQ

AnyaMumsnet · 14/05/2019 11:40

Hi there OP,

Could you please try using the mobile site? That should work better on a tablet than the desktop site. If you're not sure how to change to it, scroll right to the bottom of the page and there should be a button there.

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