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Original poster

Accepting Privacy cookies every time I log on?

5 replies

AdoraBell · 23/04/2019 11:39

Is this standard now, every bloody time I want to use MN the privacy thing pops up. I’ve accepted about 6 times and I CBA with it now.

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MNHQ

AnyaMumsnet · 10/06/2019 10:29

Hi there all

Thanks for getting in touch, and sorry you're having problems. Is there any chance you're using Mumsnet with a browser on private/incognito mode? That can sometimes cause this problem.

MNHQ

AnyaMumsnet · 14/06/2019 10:44

Hi there AdoraBell,

Private browsing isn't to do with the settings, but can easily be done by accident by opening a different type of window - it might be worth double checking.

Do you have an adblocker installed? That also can sometimes cause this issue.

MNHQ

KimMumsnet · 20/06/2019 20:54

Thanks for letting us know, @AdoraBell.
Can you also let us know whether you're using the app, the mobile site or the desktop site? And which device, and version of the OS?
Thank you!
MNHQ

MNHQ

SophieLMumsnet · 22/06/2019 13:14

Thanks for the further info - we'll raise this, and should have a clearer answer for you all next week. Thanks for your patience!

MNHQ

HebeMumsnet · 26/06/2019 11:45

Morning everyone. We've asked Tech to give us a definitive answer on this and they've come back with some info today.

Apparently the issue will be the adblocker in 99% of cases. If you definitely don't have an adblocker on, drop us a line at the usual address and we'll look into those cases separately.

There are two options for sorting out the issue of the privacy cookies box popping up relentlessly - you can either turn off ad blocker for Mumsnet, or if you don't want to do that, what you'll need to do is contact your ad blocker or look through any help/FAQ documentation you might have to see there's a workaround for this issue within the adblocker you're using.

We use the Quantcast consent management platform and it needs to use a cookie in order to record their preference and the ad blocker prevents the cookie being stored, so unfortunately there's not much we can do at our end but hope that info helps a bit.

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