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See all MNHQ comments on this thread

Iphone app keeps closing

73 replies

Winterfellismyhome · 10/04/2019 19:08

Hi im running version 4.0.9 and the app keeps closing itself. A fix would be appreciated
Thanks

OP posts:
Sunshinegirl82 · 25/04/2019 18:40

Me too!

hmwhatsmynameagain · 25/04/2019 19:25

Me too, only since I updated the app yesterday - I'm really slow to update apps

CarpeVitam · 26/04/2019 00:54

Are @mnhq aware of the problem?

Flobochin · 26/04/2019 05:36

You could try deleting the app, do a reset, then reinstall it. They may clear out the gremlins. Make sure your iOS software is the latest 12.2

GreenJellyBeans · 26/04/2019 09:16

I have deleted/turned on and off/reinstalled/all up to date etc
The problem is clearly the app not everyone's separate phones.
Eating my battery too as others have mentioned - relieved to see my phone isn't just giving up the ghost!

Flobochin · 26/04/2019 09:50

Ok, I was only trying to help. D̶o̶n̶’̶t̶ ̶k̶n̶o̶w̶ ̶w̶h̶y̶ ̶I̶ ̶b̶o̶t̶h̶e̶r̶e̶d̶.̶ ̶

I have the app on my iPhone, and not had any problems.

TimMumsnet · 26/04/2019 11:04

Hi guys, thanks for raising this. I've looked into the issue, and you're right, since yesterday there has been a large increase in crashes in the Talk iOS app. We haven't made any changes recently, and it appears to be a bug that Apple have been aware of for a while.

I've temporarily suspended some of our adverts incase that was affecting it, but I think it's unlikely at this stage.

Iphone app keeps closing
Snog · 26/04/2019 11:05

Me too

PrayingandHoping · 26/04/2019 11:07

Been doing it around a week but this morning it's constant

GreigLaidlawsbarofsoap · 26/04/2019 11:19

Yep me too on IPhone over the last week. Mostly when I'm reading a long thread or try to post. Very annoying!

CarpeVitam · 26/04/2019 12:52

It's pretty constant today ☹️

SalemSpellman · 26/04/2019 13:51

It's worse today and I've noticed my phone's battery if drawing quicker than usual when I'm on here.

tinstar · 26/04/2019 15:10

Oh how frustrating- half way through a carefully crafted post and the app closed Angry

tinstar · 26/04/2019 15:12

it appears to be a bug that Apple have been aware of for a while.

But I'm not having this issue on any other apps

Flobochin · 26/04/2019 15:15

@mononokeswolf 12.2 is the latest version

GrumpySausage · 26/04/2019 15:15

Nonstop today for me Sad Not happening on any other apps

AnchorDownDeepBreath · 26/04/2019 15:16

Non-stop for me today, too. Makes it pretty unusable.

mononokeswolf · 26/04/2019 16:04

Flobochin - hmm, that's not the case in the AppStore from my (ageing) iPhone 6.

tinstar · 26/04/2019 17:34

12.2 is the current version automatically installed on my ageing iPhone 6 ...

LesLavandes · 26/04/2019 18:53

My problem of overheating and closing, sometimes freezing is only occurring on this app also

PinkDandelions · 26/04/2019 22:23

(Whispers) I think mine might have been ok for a few hours now touches all wood in sight

I did name change but I think that's probably just a coincidence rather than some app crashing miracle cure.

FlissMumsnet · 27/04/2019 20:06

Hi PinkDandelions,

Let's hope so. We know what a pita it is so we'll be taking another look to see if there's anything we can do to resolve this.

TimMumsnet · 29/04/2019 10:32

Hey guys, it appears that the specific crash that started last week has now mostly stopped. I'm not sure where it came from or why it stopped, but I'll keep monitoring the situation. Please let us know if something like this happens again!

Iphone app keeps closing
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