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Username reverted to old one.

2 replies

ReginaldMolehusband · 07/02/2019 14:54

Because of today's hoo ha I decided to check my account via safari. Able to log in as usual but noticed my username had defaulted to an old one. Tried to change it to my latest username and couldn't because it was already in use.
Not really an issue for me but might be for others who recently had good reason to name change.
Using the app is the same.

LilyMumsnet · 07/02/2019 16:05

Hi OP,

Thanks for letting us know - we're going to investigate this.

Can you let us know what app you're using? (If this isn't happening on the app, then what browser?)

EstherMumsnet · 10/02/2019 23:35

Hi @ReginaldMolehusband. Did we sort this for you? (And everyone else?) We've been somewhat inundated the past few days (!!!) so a few have slipped through the net, so if this is still a problem could you please email us at [email protected] and we'll do our best to get it looked into as quickly as possible.

Watch this thread for updates

Tap "Watch" to get all the latest updates

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