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Username reverted to old one.

10 replies

ReginaldMolehusband · 07/02/2019 14:54

Because of today's hoo ha I decided to check my account via safari. Able to log in as usual but noticed my username had defaulted to an old one. Tried to change it to my latest username and couldn't because it was already in use.
Not really an issue for me but might be for others who recently had good reason to name change.
Using the app is the same.

OP posts:
HarperValleyHypocrite · 07/02/2019 15:12

Mine has done the same, can't post as myself anymore 🤷🏼‍♀️

LilyMumsnet · 07/02/2019 16:05

Hi OP,

Thanks for letting us know - we're going to investigate this.

Can you let us know what app you're using? (If this isn't happening on the app, then what browser?)

Iggly · 07/02/2019 17:53

Mine has also changed back to a very old username!!! Which I don’t mind as it’s like dusting off comfy shoes.

But I’ve lost all my threads “I’m on” and “watching”.

I’m using an iPhone and safari

HarperValleyHypocrite · 07/02/2019 20:25

I'm on the iPhone app.

ReginaldMolehusband · 07/02/2019 23:35

It's the iPad app.
Also lost the threads I'm on with my latest username which doesn't appear in username history and is not available cos it's in use.

OP posts:
Daffydils · 10/02/2019 20:39

Mines fine the same. Using safari on an iphone7.

EstherMumsnet · 10/02/2019 23:35

Hi @ReginaldMolehusband. Did we sort this for you? (And everyone else?) We've been somewhat inundated the past few days (!!!) so a few have slipped through the net, so if this is still a problem could you please email us at [email protected] and we'll do our best to get it looked into as quickly as possible.

ReginaldMolehusband · 10/02/2019 23:48

Just checked, seems sorted can use new/old username! 👍

OP posts:
Daffydils · 11/02/2019 16:42

It’s still a problem for me. I will email

Daffydils · 11/02/2019 16:45

Right. Emailing didn’t help!

Your email to group [email protected] was rejected due to spam classification. The owner of the group can choose to enable message moderation instead of bouncing these emails.

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