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Original poster

Being thrown off the site on mobile phone

4 replies

Datun · 05/12/2018 11:14

Hi HQ,

As I'm reading the thread, I am regularly thrown off it to this screen.

It's better if I continue to move the thread, scrolling up or down. But if I'm reading without moving it, after a few seconds I get thrown off.

Being thrown off the site on mobile phone

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MNHQ

AnyaMumsnet · 06/12/2018 11:12

Hi there Datun,

Thanks for letting us know about this, and so sorry to hear it's happening - it's sounds rather frustrating. Could you please let us know what browser you're using, and how long this has been going on?

MNHQ

AnyaMumsnet · 11/12/2018 10:47

Hi there Datun,

Sorry it's taking us a while, but we are still looking into it - we'll chase it now.

MNHQ

AnyaMumsnet · 11/12/2018 11:18

Hi again,

We're not sure at the moment either. It's possible it's your phone, just as we haven't had many users complaining of a similar thing, but really, at the moment, we can't be sure.

MNHQ

AnyaMumsnet · 20/12/2018 15:39

Hi there @MissionItsPossible,

Thanks for getting in touch - we're sorry to hear you're experiencing this. It sounds like a different issue to the one Datun has reported, could you please either start a new thread or report your post to us? We're more than happy to look into it but we don't want it to get lost.

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