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Ads with sound

4 replies

yawning801 · 10/11/2018 15:40

I'm sure it's been done to death but I don't want to have my sound on mute the whole time.

I just jumped out of my skin when an "all things IVF" ad started playing, can't remember what board I was on but it was nothing to do with pregnancy! I'm on an HP laptop on Google Chrome, can you please double check so that it doesn't happen again? Thanks Smile

KimMumsnet · 10/11/2018 20:29

Hi there
That does sound irritating - thanks for letting us know.
We'll look into that and see if we can stop it happening again.
Kim

CarolineMumsnet · 17/11/2018 19:53

Hello

Sorry this is still causing jumping-out-of-skin situations. We'll get back to you with an update as soon as we've got to the bottom of this. Just to check - when it happens does it happen on all the video ads or just one in particular?

TimMumsnet · 19/11/2018 17:02

Hi @BertieBotts - we've just fixed the issue with video autoplaying with sound. Apologies for that!

That has nothing to do with noisy adverts though, so we're still investigating that.

AnyaMumsnet · 19/12/2018 11:10

Hi there OP,

We're really sorry - we think this issue should have been fixed last night, but do let us know if you're still having problems.

Watch this thread for updates

Tap "Watch" to get all the latest updates

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