Ads with sound

[yawning801]

I'm sure it's been done to death but I don't want to have my sound on mute the whole time.

I just jumped out of my skin when an "all things IVF" ad started playing, can't remember what board I was on but it was nothing to do with pregnancy! I'm on an HP laptop on Google Chrome, can you please double check so that it doesn't happen again? Thanks

Hi there
That does sound irritating - thanks for letting us know.
We'll look into that and see if we can stop it happening again.
Kim

i get the same on a macbook on firefox

Another one - Microsoft AI?

Yes me too, just had to turn this off on the ads, suddenly started playing all the videos with sound.

Hello

Sorry this is still causing jumping-out-of-skin situations. We'll get back to you with an update as soon as we've got to the bottom of this. Just to check - when it happens does it happen on all the video ads or just one in particular?

Just two so far - the IVF one and a Microsoft one.

I've had one of the MN videos start to autoplay with sound. It's not an ad but I didn't see what the video was.

This page. www.mumsnet.com/Talk/general_health/3427244-Does-homeopathy-work

Hi @BertieBotts - we've just fixed the issue with video autoplaying with sound. Apologies for that!

That has nothing to do with noisy adverts though, so we're still investigating that.

OK, thanks :)

The same ad with Alison Perry is still playing with sound, I've just had it on the pregnancy aversions thread.

MNHQ, it's still doing it!!

And one month later, it's still falling through the gaps of your moderation!

MNHQ, are you ignoring me? I'm talking to myself on this thread and it's still happening, both with Alison Perry and now a lego advert too!

Hi there OP,

We're really sorry - we think this issue should have been fixed last night, but do let us know if you're still having problems.