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Original poster

Log in keeps making me do it twice: bloody annoying

2 replies

echt · 10/07/2018 13:03

That's it. I sign in as per, then I'm shown another screen to do it all again.
Or not.

Sort it out.

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MNHQ

TraceyTech · 10/07/2018 13:25

Hi @MrsSnitch

So sorry you are having this issue, we will try and get to the bottom of it. Could you please paste in the url and if at all possible a screenshot of the page?

Tracey

MNHQ

TraceyTech · 10/07/2018 17:33

for using the website I can suggest clearing the browser cache.

Open the Settings app, and scroll down to the fifth group of options (with Accounts & Passwords at the top). Tap Safari at the bottom of this group.
Scroll down again and tap 'Clear History and Website Data'.
Tap 'Clear History and Data'.

This should resolve the issue, however if it does not then some screenshots of the website would be very helpful, it would allow us to look into the particular page and see if there is anything on it that might be causing the problem.

If you are using the app we will need to look into that, also screenshots of that would be helpful.

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