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Log in keeps making me do it twice: bloody annoying

5 replies

echt · 10/07/2018 13:03

That's it. I sign in as per, then I'm shown another screen to do it all again.
Or not.

Sort it out.

OP posts:
MrsSnitch · 10/07/2018 13:12

Also asking to log in every freaking time whereas before it remembered me

TraceyTech · 10/07/2018 13:25

Hi @MrsSnitch

So sorry you are having this issue, we will try and get to the bottom of it. Could you please paste in the url and if at all possible a screenshot of the page?

Tracey

MrsSnitch · 10/07/2018 15:55

When I go
Into Mums net “threads I’m
On” from my favourites on iPad it comes up with “you need to log in to see this”. Until yesterday this did not happen

rockthemicrophone · 10/07/2018 16:46

It won't accept my original log in and password. It does on the main site but not on the Apple app. I've had to create a new account Confused

TraceyTech · 10/07/2018 17:33

for using the website I can suggest clearing the browser cache.

Open the Settings app, and scroll down to the fifth group of options (with Accounts & Passwords at the top). Tap Safari at the bottom of this group.
Scroll down again and tap 'Clear History and Website Data'.
Tap 'Clear History and Data'.

This should resolve the issue, however if it does not then some screenshots of the website would be very helpful, it would allow us to look into the particular page and see if there is anything on it that might be causing the problem.

If you are using the app we will need to look into that, also screenshots of that would be helpful.

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