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Deleted PMs

2 replies

everywhichway · 05/06/2018 09:32

To MNHQ: For the past couple of months all PMs that I have sent to another MN member have been deleted automatically from their inbox every time I have deleted them from my Sent items box. And now, this is also happening when I delete PMs that they send me - i.e. they are also being deleted automatically from their Sent items box. I haven't a clue why this is happening (I've checked my settings and for possible glitches etc) but naturally the other party feels very aggrieved that decisions which they should be taking - about what to delete and what to keep - have now been removed from them.

Please can you investigate and resolve if possible?

(Will also be interested to know if others have experienced this)

Many thanks.

LornaMumsnet · 05/06/2018 16:31

Hi everywhichway,

Going to be really honest and say that we're not too sure what's going on here - sorry.

We've asked our tech team for some guidance. Really hope to have some answers for you soon.

Flowers

LornaMumsnet · 07/06/2018 16:50

Is there a message upon removal? If so, could you let us know what it says? Or does your inbox just appear without the username/message at all?

Watch this thread for updates

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