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Original poster

Intrusive ads

6 replies

echt · 27/04/2018 08:10

I'm now getting ads on MN with no X for me to tell it fuck off.

Any help? Like from MN?

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MNHQ

LizzieMumsnet · 27/04/2018 12:32

We have replicated the ads you see but for us, the ad has no sound. It is ok for the video in the ad to autoplay but the sound must be off.

Can you confirm that you are not clicking on it- as this activates the sound?

I have blocked the advertiser, however, if it comes up again or similar, are you able to video it from another phone as this will really help? but I know this might not be possible-any additional info can really help us.

@ echt- can you let me know which ads don't have the blue cross on them?

Lizzie

MNHQ

FlissMumsnet · 27/04/2018 22:12

Thanks so much for letting us know which specific ads you're seeing with sound and no X's.

We'll make sure Tech takes another pass at this one to find out what's going on.

In the meantime there's always - Gin

MNHQ

LizzieMumsnet · 30/04/2018 10:54

Thanks, ToadOfSadness.

We will look into this and why they do not have ad choices icon on some of the ads.

Lizzie

MNHQ

FlissMumsnet · 01/05/2018 17:14

DPotter thanks a lot for letting us know about the latest culprits - any chance of a screenshot? Brew

MNHQ

FlissMumsnet · 06/05/2018 15:34

DPotter and ToadOfSadness thanks so much for keeping these coming - we'll pass the latest over to our ads team and see what can be done.

Thanks for being patient while we get this figured out Flowers

MNHQ

LizzieMumsnet · 10/05/2018 17:21

Hi all,

Thanks for all your feedback about not liking the advertising you are seeing on site at the moment. We can completely understand that not all brands who advertise with us are going to be relevant to every user but we do try our best to ensure they are as relevant as possible - apologies if we do not get it as spot on as we'd like.

Unfortunately, not all ads come with the adchoices icon and include the X, but we do try our best to put controls in place to limit these and we also block any ads that are causing a nuisance. We always make sure that all the ads we run are in line with the better ads standard.

Your feedback goes a long way in helping us improve the situation so do please continue to post any concerns or queries you may have.

Lizzie

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