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Original poster

App keeps closing

7 replies

combatbarbie · 14/03/2018 12:01

As per title, Android app keeps closing after only being open for seconds/minutes after opening.

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MNHQ

DawnMumsnet · 14/03/2018 12:37

Hi @combatbarbie,

Well that's not good. Sad

Is anyone else having this problem? Please post here if so. We'll ask our Tech team if they're aware of any issues with the app.

MNHQ

SophieLMumsnet · 14/03/2018 17:25

Sorry about this, everyone! Tech are looking into it for us Flowers

MNHQ

DawnMumsnet · 17/03/2018 15:59

Thanks for letting us know, @HopelesslyHopeful87. And sorry! This sounds really frustrating.

We're having another word with our Tech team to see if they're aware of any issues with the Android app.

MNHQ

DawnMumsnet · 19/03/2018 16:19

Sorry to hear that, @gingercat02.

Our Tech team have let us know that they're aware there's an issue here and are on the case. Hopefully they'll have this sorted before too long.

MNHQ

DawnMumsnet · 21/03/2018 12:23

Hi @Seeline - does this happen more when you're reading a long thread? Just trying to work out if there's any rhyme or reason to this.

MNHQ

DawnMumsnet · 21/03/2018 16:02

@Seeline

Not necessarily, but it does seem to be certain posts that trigger it. On previous occasions the same thing has happened on other threads.

How odd. Is there anything unusual about the posts that trigger this?

MNHQ

SophieLMumsnet · 23/03/2018 09:45

Thanks for letting us know - tech are aware, and will be fixing this as soon as they can. Thanks, too, for your patience! Flowers

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