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App keeps closing

15 replies

combatbarbie · 14/03/2018 12:01

As per title, Android app keeps closing after only being open for seconds/minutes after opening.

OP posts:
DawnMumsnet · 14/03/2018 12:37

Hi @combatbarbie,

Well that's not good. Sad

Is anyone else having this problem? Please post here if so. We'll ask our Tech team if they're aware of any issues with the app.

Seeline · 14/03/2018 12:39

Yes - mine goes through periods of doing this. It was bad yesterday.

SophieLMumsnet · 14/03/2018 17:25

Sorry about this, everyone! Tech are looking into it for us Flowers

combatbarbie · 14/03/2018 18:20

It has been ok this afternoon but last night and this morning was bad....I was getting bad tempered waiting in a hospital waiting room because I was reading a juicy thread 🤣

OP posts:
HopelesslyHopeful87 · 17/03/2018 15:44

Yes does it for me too. Lots of random closes, lots of "this thread has been deleted" even if it hasn't. I have to click on it about five times to get it to load. Lots of opening a thread and scrolling down one or two posts and then the app stops working and kicks me out. Android here.

DawnMumsnet · 17/03/2018 15:59

Thanks for letting us know, @HopelesslyHopeful87. And sorry! This sounds really frustrating.

We're having another word with our Tech team to see if they're aware of any issues with the Android app.

gingercat02 · 19/03/2018 14:46

Mine has just started doing this today. Closes after a few seconds. Samsung A5, was fine until now

DawnMumsnet · 19/03/2018 16:19

Sorry to hear that, @gingercat02.

Our Tech team have let us know that they're aware there's an issue here and are on the case. Hopefully they'll have this sorted before too long.

Seeline · 21/03/2018 11:28

Mine was doing it again yesterday. Everytime I got to the same post on a thread it shut down. I never did get to the end - I got fed up with it.

DawnMumsnet · 21/03/2018 12:23

Hi @Seeline - does this happen more when you're reading a long thread? Just trying to work out if there's any rhyme or reason to this.

Seeline · 21/03/2018 15:56

Not necessarily, but it does seem to be certain posts that trigger it. On previous occasions the same thing has happened on other threads.

DawnMumsnet · 21/03/2018 16:02

@Seeline

Not necessarily, but it does seem to be certain posts that trigger it. On previous occasions the same thing has happened on other threads.

How odd. Is there anything unusual about the posts that trigger this?

Seeline · 21/03/2018 22:16

Not that I can remember

Manupprincess · 21/03/2018 22:31

I'm having this problem too on the app. I was trying to read a thread and the app just kept on repeatedly closing. Probably a sign I should go to bed

SophieLMumsnet · 23/03/2018 09:45

Thanks for letting us know - tech are aware, and will be fixing this as soon as they can. Thanks, too, for your patience! Flowers

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