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Original poster

The purple bar is back

6 replies

PhelanThePain · 04/03/2018 17:13

It’s covering the buttons done below so can only click on active.

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MNHQ

HebeMumsnet · 04/03/2018 21:41

Hi Phelan. Thanks for letting us know. If you navigate away from the page is it popping up again? It should only appear once a day, apparently, but actually it shouldn't be over the toolbar anyway. We'll report this to the ads team but let us know if it's happening repeatedly. It should be a once-a-day thing, as we said.

MNHQ

HebeMumsnet · 05/03/2018 09:47

Morning, Phelan. Thanks for coming back to us. We've just had confirmation from our ads people. It should only be appearing on the desktop where it shouldn't be causing you navigation problems so they've fixed that now. And they've confirmed you should only see it once a day so once you've closed it each day it shouldn't pop up again.

Hopefully that's good news! Thanks again for letting us know.

MNHQ

SophieLMumsnet · 06/03/2018 09:08

Hi, BitchyInnerMonologue - those are ad choices (you can tell by the small blue arrow in the corner). They're linked to Google - and mainly based on search history. They shouldn't stop you from navigating the site, though.

MNHQ

SophieLMumsnet · 06/03/2018 12:41

OHHHH - sorry, Bitchy!

Thanks, Phelan. Right, in that case, are you seeing it more than three times a day? We think that's the limit, but we'd need to check on that.

MNHQ

SophieLMumsnet · 07/03/2018 11:12

Thanks so much. Sorry for the annoyance - we'll find out more and get back to you

MNHQ

SophieLMumsnet · 07/03/2018 11:17

Right, it should be sorted now - logged in users shouldn't see anything pop up. If you see something when you're logged in, please do let us know!

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