Word of advice to MNHQ

[Hahahahaha123]

The next time you send an email about a poster to that poster by mistake. Probably best not to refer to your users as 'these people'

Thank you floofy

Lots of TAATs where they can't be deleted I guess.

The OP of this thread is not a troll, not to me and not to MNHQ. So what 'these people' means is certainly not 'trolls'. It must mean something else.

Oooh, nice snark there, Soupy

No, just what I thought "these people" would mean.

Do you work for MNHQ perchance?

Don't be ridiculous.

Posters do need to remember though MN is a business not a charity and we don't pay to be here
There speaks a true sycophant
Guess what, we don't pay because we are the things being sold
You have surely heard the adage ' if it's free you are the product'?
Yes Mumsnet is a business and it makes a nice big profit from content which we all provide for free

So what 'these people' means is certainly not 'trolls'. It must mean something else.

Banned posters.

I agree, Lineys. Context is everything and the context of this is dismissive and rude.

She was suspended, not banned, soupdragon.

Fact is, though, DamnFineCherryPie, their communication systems aren't secure, even if you leave aside the circumstances of this particular poster.

Good Lord!

I don't think they are shit. Their internal/external email procedures are a bit shit, however and need tweaking in case it happens in a case where the impact is more harmful. A Reporter email sent to the Reportee, for example, or info in a Troll sent to the suspected Troll.

I wondered if MNHQ had perused the sub-reddit in the interests of research.

I don't think it's hand wringing. It's just discussing.

It is still allowed.

I'm sure HQ have had a good squiz at it. But it's a seperate forum so I doubt they're too bothered.
I suppose it saves them having to play whack a mole here, if taat are held there. If that makes sense? 😊

Posters should just go to Reddit if it's all so hand wringingly terrible here

Tbh if it was easier to navigate I would

Still allowed, with the added frisson of wondering what mutterings are going on about it by MNHQ email.

Maybe they ignore people that try and sneak back in?

Saucery.

Still not quite sure of the context of this but the second email is rather amusing

Evening all,

I'm going to go through and read this thread now but just wanted to pop in and say that we are reading this, we are aware of our mistake and did apologise to the PBP at the time. It was human error and we did massively. It was not brilliant on our part - apologies.

We do not read PMs as standard at all, we'd only look if we were concerned about a specific issue. We do have the ability to look but don't unless really necessary.

If you have any questions, please do ask and we'll get to them in a mo, just going back to read in full now.

It's how one speaks to these people once one has been rumbled as not having paid attention when studying for one's European Computer Driving Licence.

Dame come on over , it's not all nasty.