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App Logging me out

3 replies

iwasagirlinavillage · 14/08/2017 21:49

The MN app randomly logged me out for no apparent reason. Does this happen if you log in using a different device?

LornaMumsnet · 15/08/2017 08:54

Hey iwasagirlinavillage,

So sorry that this is happening, it sounds really frustrating.

We'd be happy to pass this on to the relevant developer but could we just ask whether it's the Android or iPhone app you're using?

TimMumsnet · 15/08/2017 20:56

Hi @iwasagirlinavillage - I believe it's a security feature, although just to be sure, had you just updated the app?

TimMumsnet · 16/08/2017 11:08

@iwasagirlinavillage it's possible to be logged in on multiple devices, so that wouldn't log you out.

You can check for the most recent app version here.

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