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notthe1Parrot · 01/11/2016 21:25
Just that really - every time I come on to Mumsnet recently, I nearly jump out of my skin (could be megablocks ad.?) I'm not consciously doing anything...
How can I avoid this - any suggestions welcomed.
AngieMumsnet · 01/11/2016 22:36
Hi notthe1parrot
No ads should play sound, if you can tell us which one it is I can take care of it. I will check the megablock on too.
Thanks
LornaMumsnet · 03/11/2016 11:00
Hi notthe1Parrot,
We're really sorry about this and we are flagging to our Ads team now.
Just when you think it's fixed...
LornaMumsnet · 03/11/2016 12:00
Hi again notthe1Parrot
Could we just ask if the advert causing the issues is the advert on this page: www.mumsnet.com/Talk ?
If not, could you pop over a link to the page that it's happening on?
Thanks for the patience whilst we're looking into this!
LornaMumsnet · 04/11/2016 16:52
Not forgotten about you and so sorry for the delay in getting back! Our Ads team are having some trouble replicating the issue.
Could we ask a few techy questions?
What device are you using, and what browser? If you try in a different browser, does the AD still play music?
We're still trying to get to the bottom of this so please do hang in there!
KatherineMumsnet · 07/11/2016 14:11
Hi notthe1parrot,
Thanks for this. Sorry for the faff, but could we have a screenshot of ad along with the page that it's on? This really helps our ads team to pin down the exact problem.
KatherineMumsnet · 09/11/2016 17:25
Phew, thanks for letting us know. Do shout if you have any more problems at all.
KatherineMumsnet · 23/11/2016 14:42
Argh, how annoying! Sorry about this, we've flagged it to the ads team.
KatherineMumsnet · 23/11/2016 14:46
Right, so: They are working on getting rid, but all the ads they are seeing don't have any sound, so they are struggling to catch it. Could you send over a screenshot of the exact ad and the click landing page URL, please, so they can take a closer look?
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