please join the dots MNHQ

[pigeonpoo]

You're extra fast in responding to the obviously offensive or troll hunting on threads

But every time Iv reported a post which in itself is fine, but if you looked at context and discrepancies - rings alarm bells and the poster seems to have an agenda that makes it very suspicious. I'm ignored

There's also a poster who's requested her thread title be changed an hour or more ago as she realised its offensive and it's been left and my request and presumably plenty of others requests as lots are upset by it - have gone unresponded too

Can your screening process be updated?

[DawnMumsnet]

Okay, to answer a few questions -

Bumbley, yes, we have now replied to your mail - so sorry for the delay. Do you want to check your in-box and let us know if you still can't see it?

pigeon - a mail's being sent now, do let us know if it's not come through.

Sparklingbrook - unfortunately, the reports system still seems to be worryingly temperamental.

We are doing our utmost to get things back to normal, but in the meantime, please bear with us if you don't get an immediate response.

(Yes, we can hear the hollow laughter at the word immediate. We really are doing our best, in very trying circumstances).

usual - you're right, the Sex topic has never been officially excluded from Active Conversations. If people really don't want to have threads from that topic flashing up in Active and putting them off their cornflakes, they can always hide the whole topic. Obviously, if anything particularly, um, unsavoury makes it to the Trending box, we tend to nip in and exclude it so we don't get a million and nine reports flooding in.

Sorry if we've missed anyone. Oh, and coffeeisnectar, no sign of that pink and white sock yet. But we've uncovered half a dozen others, if you want to come in and have a rummage...

[pigeonpoo]

Thanks MNHQ!

[bumbleymummy]

Thanks Dawn! Yes, the email came through and I've replied.