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message 1001. Posted then it won't open! help!

5 replies

MNerAnon · 27/09/2015 16:13

Happened here again

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MNHQ

PeteTech · 27/09/2015 16:39

Thanks for letting us know. I've reported this issue to our back end developers who will look into it as soon as they can.

MNHQ

PeteTech · 27/09/2015 18:59

Thanks for the info. Yes, we will look into getting them deleted in the morning. We've seen this intermittent problem before and a fix was being tested, so hopefully we'll be able to get it sorted soon.

MNHQ

PeteTech · 29/09/2015 10:14

Yes, this should have been resolved (there were some server problems that got fixed yesterday). Thanks a lot for your patience.

I've asked the relevant person about whether it's possible to clear up the broken threads, but that might take a little longer.

MNHQ

PeteTech · 29/09/2015 22:01

It's not really my area, I'm afraid, but I believe that the problem would be that they can't be deleted in the usual way that a reported thread would be.

If it was a normal thread, it'd just be a case of opening it up and pressing the delete button.

But since these threads can't be opened in order to do that, I imagine it would be a case of deleting directly from the database which will mean diverting development resources away from other important site maintenance.

MNHQ

PeteTech · 29/09/2015 23:17

I've been keeping an eye on things out-of-hours when I get a chance to try and help everyone through the launch of the new app (don't worry I get plenty of time off)!!

Watch this thread for updates

Tap "Watch" to get all the latest updates

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