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MNHQ

Site outage update

18 replies

RebeccaMumsnet · 12/08/2015 11:04

Hi everyone,

First and foremost: sorry for the loss of usual service over the last few hours.

To explain what's been going on: shortly after 10pm last night, we started receiving a large amount of spurious (i.e. automatic, rather than human) traffic. This is known in the trade as a denial of service attack: one in which a person, or organisation, deliberately floods a website with requests for pages, with the intention of overwhelming its servers and preventing bona fide users from accessing the site.

It goes without saying that we're doing everything we can to repel borders and keep the site up and running. We'll post on our social channels with any further updates (we're over here on Facebook and Twitter, if you don't follow us already), and in the meantime, thanks, as usual, for bearing with us.

MNHQ

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MNHQ

RebeccaMumsnet · 12/08/2015 13:32

Please stop editing your posts Rebecca, mine are clearly better.

MNHQ

SarahMumsnet · 12/08/2015 14:09

Hello everyone,

(and just to be clear: this really is SarahMumsnet - pombears, Terry Wogan, etc etc)

Sorry about all this. We're doing everything we can to get to the bottom of what's going on, and will keep you updated. To reiterate: we have no evidence to suggest that your passwords have been hacked, but it never does any harm to update them, so please do do that.

It's clear from recent activity (unless RebeccaMumsnet has gone rogue on us Shock) that you're reading this thread, DadSec, so we'd like to take this opportunity to say hello . We're not sure what we've done to offend you, but if there's anything you'd like to discuss with us, do feel free to drop us a line on [email protected] - or post on the thread, of course (ideally in your own post, rather than someone else's...)

Thanks, everyone else, for your patience
Flowers MNHQ

MNHQ

SarahMumsnet · 12/08/2015 14:13

Alarmingly, LocalEditorEssex, it was the first thing that came to mind Confused

SarahMumsnet · 12/08/2015 14:38

This reply has been deleted

Message deleted by MNHQ. Here's a link to our Talk Guidelines.

MNHQ

SarahMumsnet · 12/08/2015 14:39

@CoogerAndDark

Let's face it, if he does use the contactus email address he's going to be hanging around at least a week before he gets a reply
Shock
MNHQ

SarahMumsnet · 12/08/2015 14:42

@Toooldtobearsed

Sarah has just deleted herself

Stranger and stranger.......

That one really was just an error, Toooldtobearsed - I was logged out and logged back in again, and posted twice.

MNHQ

SarahMumsnet · 12/08/2015 14:45

They always are, SewingAndCakes, they always are.

MNHQ

SarahMumsnet · 12/08/2015 16:33

Hi Annie - we'll PM you now and see what we can do Smile

MNHQ

SarahMumsnet · 12/08/2015 16:42

@RainbowRoses

MNHQ do you have full control back now?

As far as we can tell, yes - though it goes without saying that the defences are still fully manned...

MNHQ

RebeccaMumsnet · 12/08/2015 17:33

@tethersend

You're all a big bunch of cunts.

ROAR!
It's really me, RebeccaMumsnet, can we have a code word/phrase/ way to prove i'm me?

MNHQ

RebeccaMumsnet · 12/08/2015 17:36

Honest guv
evidence?

MNHQ

RebeccaMumsnet · 12/08/2015 17:39

@usualsuspect333

Can you stop doing your hacking for a bit while I have my dinner.

I'm going chippy if anyone wants anything.

Oh yes please, it's been a long day.

MNHQ

RebeccaMumsnet · 12/08/2015 17:41

@Atomik

Rebeccamumsnet

The code is "yes you can keep the newly resurrected Most Active and Trending will forever remain in the bin of Bad Change - Undone."

Grin

ha! Nice try Wink

MNHQ

RebeccaMumsnet · 17/08/2015 15:24

@Bassetfeet

I believe my password was hacked . I googled the day site was down. Just the word 'Mumsnet' . Under the banner headline is the choice of chat ,aibu. Under the title 'I am on' .....my unusual password came up before the usual chat. It has made me very cautious now. No way that password was not hacked.

Hi Bassetfeet,

Thanks for your post.
Tech have looked at this and there is an explanation that I will pm you shortly so as not to give away any personal information. You can decide if you wish to add that information to the thread or not but we have no reason to believe that your account was hacked.

As we have previously said, it is best practice to regularly change your password and create a password that contains capitals, numbers and lowercase, the longer the better. Please do feel free to change your passwords.

MNHQ

JustineMumsnet · 18/08/2015 12:50

It really was a database issue this time - no reason to believe it had anything to do with Jeffrey. That said we do think Jeffrey is still around and not for a moment complacent. Will be posting a summary of exactly what has happened thus far and where we currently stand shortly. Thanks for your patience.

MNHQ

JustineMumsnet · 18/08/2015 13:15

Weebirdie - that might be an unrelated search problem but please do report details to contact us and tech can look at it - if you have the time?

txs

MNHQ

JustineMumsnet · 18/08/2015 13:36

Yes me too, cozietoes - blue is where I'm at.

We will certainly aim to be more responsive - tricky call, as you say don't want to feed the troll, but think folks need reassurance and transparency is best bet.

MNHQ

JustineMumsnet · 18/08/2015 16:38

Hi all,
See my post here for explanation of password reset. Apologies for the inconvenience.

Watch this thread for updates

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