Mumsnet insight - email to update details

[JenniMoo]

I'm on the survey panel and had an email to check my details. I clicked through and it went to a non-MN domain. Has everyone had this email? Is it genuine? I don't really won't to add details to the page if it's a phishing email, but if it is they've already got a lot of info on me, so I guess it's genuine...

Oh fuck. I've literally just completed this survey. Hope it's all above board. Didn't even give it a second thought. Stupid.

Hello, just to reassure, it's all totally legit and from us.

Feel free to email us back and a real person, Kathryn, will respond.

Sorry for any worry caused and thanks if you have updated your details.

Ann, head of Insight

Shot glass smiley is definitely needed Cozie but was best we can do atm. I remember the days when all we could do was off [biscuits] and is an improvement on that

Thanks Ann

Yes I noticed that as well. The month and year were correct but not the day. Tbh, I may well have deliberately done that myself when I registered to disguise myself a bit. It was so long ago I have no recollection.

Thanks Ann.

Had one too but ignored for the mo
Happy to keep ignoring til we get a yay

nb looks legit!

I've had an email about it too. It does fall somewhat below the grammatical standards one has come to expect from MNHQ.

Does anyone remember when HQ got hacked and were sending out posts from Justine, saying all MNers were hideous witches, while she was on holiday (disclaimer - it was something like this. It was a long time ago. I don't really remember the specifics!)

My DCs DOBs are close but not quite right. Perhaps we only have ages before, as that would work for mine.
My gut instinct is it's genuine, but I'm not answering until I get clarification and in future a note on the MN site to say they're updating details would have saved me posting here and worrying everyone!

Mine was the same Assemble. Luckily no harm done.

It's interesting and useful to get an email that you suspect of being a phishing one - raises your alert levels. Common sense is always the best way with these things but given that we're all being hit with them many times, any sharing of tips to recognize them might make a useful thread - perhaps on Geeky Stiff?

Thank buggery for that

oh thank god!

Phew! I hadn't even thought it might have been a phishing email.

*Stuff

(I need that Gin smiley)

X post with Ann

Thanks so much, phew!

Thank you for replying, sorry for causing a panic ;)

Oh yes the actual day of birth will be default to a random date as originally we didn't ask that so a random date was generated to work out approx age!

Ann

It might be no bad thing to review procedures as th site grows, Ann. Perhaps a quick warning email in future notifying users of a mailshot coming up? And maybe an address to forward potentially dodgy emails to - eg [email protected] - for verification?

Thank buggery for that! It didn't occur to me that it could be a phishing exercise until I read this and I completed and returned it a couple of hours ago. Did notice that DC1's birthdate was out but I can see that MNHQ have explained why.

Doesn't anyone else wants to know why they want our mobile numbers?? I do.

@Uppatea

Doesn't anyone else wants to know why they want our mobile numbers?? I do.

hiya - it's so if we need to contact folks who are doing a product test we can prod them if needed for feedback (if they don't respond to emails/ pms). If you don't want to give us it then please enter a 0. But we'd love it if possible!

I wondered the same about the mobile numbers. I gave mine because I hoped it falls under the usual MN policy that our info wont be sold to spammers.

Thanks Annmumsnet

Ah poop. I deleted mine thinking it might be scammage. There goes my big win