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Mumsnet insight - email to update details

4 replies

JenniMoo · 22/06/2015 20:44

I'm on the survey panel and had an email to check my details. I clicked through and it went to a non-MN domain. Has everyone had this email? Is it genuine? I don't really won't to add details to the page if it's a phishing email, but if it is they've already got a lot of info on me, so I guess it's genuine...

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YetAnotherHelenMumsnet · 22/06/2015 21:13

Hang fire, everyone! Right now we nightshifters don't have a way of checking so NO ONE ANSWER ANYTHING. It might be completely legit as we do use third party sites like surveymonkey etc but givvus a sec to check it out?

MNHQ

AnnMumsnet · 22/06/2015 21:20

Hello, just to reassure, it's all totally legit and from us.

Feel free to email us back and a real person, Kathryn, will respond.

Sorry for any worry caused and thanks if you have updated your details.

Ann, head of Insight

MNHQ

AnnMumsnet · 22/06/2015 21:36

Oh yes the actual day of birth will be default to a random date as originally we didn't ask that so a random date was generated to work out approx age!

Ann

MNHQ

AnnMumsnet · 23/06/2015 12:03

@Uppatea

Doesn't anyone else wants to know why they want our mobile numbers?? I do.

hiya - it's so if we need to contact folks who are doing a product test we can prod them if needed for feedback (if they don't respond to emails/ pms). If you don't want to give us it then please enter a 0. But we'd love it if possible!

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