Talk

Start new thread

Flip

Back to thread

Original poster

Anyone else unable to namechange on mobile site?

2 replies

RoastitBubblyJocks · 29/11/2014 09:57

I've been trying to name change for a few days but when I go to my account page, put in one of my other names, put in my password and press save changes, I get an error message from Mumsnet saying "Sorry, an error occurred".

Has anyone else had this problem?

Go to post

MNHQ

DawnMumsnet · 29/11/2014 17:16

Hi there,

We're assuming (hoping!) that because nobody else has posted that they're having trouble with this, it was either a temporary glitch or something specific to your mobile.

If the problem's still occurring, can you let us know if you're on Android/iPhone, and also which browser and operating system you're using?

Many thanks.

Oh, and one last thing. We have a new, official MNHQ thread for you to post any ongoing mobile site issues - it's here

MNHQ

IonaMumsnet · 30/11/2014 16:57

Hi Roastit, Sorry this is still happening. How annoying. Would you mind posting on the thread Dawn links to above? Tech are looking at these and trying to solve as many of them as they can as quickly as possible.

Watch this thread for updates

Tap "Watch" to get all the latest updates

End of posts

There are no more MNHQ posts on this thread

Back to thread

Flip