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Original poster

Why is the mobile site so slooooow ?

3 replies

Cinnamoncookie · 19/11/2014 20:19

I had a lot of trouble with the new look mobile site when it was first launched, and used the desktop site on my phone for quite a while, then tried the mobile site again and it was much better. However, in the last week or so, loading any page on the mobile site has slowed to the pace of an asthmatic ant with some heavy shopping. As a rough estimate, loading any page takes 2-3 times as long as any other web page on my phone, and Active Conversations takes anywhere between 5-10 times as long to load. Quite often it refuses to load properly at all, loading the 'structure', but none of the text. Please help ?

(Samsung Galaxy S, running android browser)

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MNHQ

DawnMumsnet · 21/11/2014 13:25

Hi Cinnamon,

Really sorry to hear you're having trouble with the mobile site. We've asked our Tech folk to take a look and everything seems to be working fine at our end - yes, even on a Samsung Galaxy.

Is there any chance the problem could be with your internet connection?

Sorry, too, if the app is crashing for you. We are developing a lovely, shiny new one, so please bear with us. Flowers

MNHQ

DawnMumsnet · 24/11/2014 22:09

Evening all,

So sorry you're all experiencing problems with the mobile site. We've flagged this issue to our Tech folk and will report back as soon as we can.

With regard to adverts, as some of you know we've been trying out different ways of advertising on Mumsnet mobile. We do need to take adverts and we're trying to find a way of balancing the need to include adverts and highlight other Mumsnet content and not wanting to interfere with Mumsnetting.

We've tried out two ways so far, the fixed scrolling ad at the top and the ads in between posts. The reactions have been very evenly split and now we're trying fixed again for a short time to measure impact.

However, the ads shouldn't be having an adverse impact on loading speed. We'll get to the bottom of this and hopefully normal service will be resumed very soon.

In the meantime, we're really sorry for all the frustration this is causing. Flowers

MNHQ

KateSMumsnet · 25/11/2014 18:00

We hear you LineRunner - Tech have just put a fix in that should hopefully make things better, but if you're still having trouble shout and we can take another look.

Watch this thread for updates

Tap "Watch" to get all the latest updates

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