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Original poster

fancied a name change - can I not do it anymore?

4 replies

NeverKnowinglyUnderstood · 03/03/2014 22:13

just tried it kept saying it had saved new details but not changed my name... what did I do wrong?

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MNHQ

CatherineMumsnet · 04/03/2014 21:12

We've moved this over to site stuff - OP if you're still having trouble drop us an email to [email protected] and we'll try and help.

MNHQ

ShamTech · 05/03/2014 09:43

Just to clarify the only way to make a nickname change that 'sticks' is to go to www.mumsnet.com/member/registration-details and change it there.

If you use the option on mobile when you post a message to use one of your previous nicknames, that is only for that single post. It is not a permanent nickname change.

MNHQ

ShamTech · 05/03/2014 09:54

whitepuddingsupper thank you. that helps a lot. we will check now

MNHQ

ShamTech · 05/03/2014 14:58

Ok we think we've finally got to the bottom of this. Should be fixed now thanks to all your help.

Post again here if it's still not working for you.

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