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When posts are reported for trolling or spam...

3 replies

Sparklingbrook · 23/01/2014 13:25

Do MNHQ cross check to see if the poster (s) have posted elsewhere on other topics, or wait for reports to come in individually?

Understand if TSSDNCOP though.

CatherineMumsnet · 25/01/2014 17:16

Hi OP, if a poster is reported to us then we check them out. We can't give out much more info than that we're afraid

RowanMumsnet · 25/01/2014 21:29

@Terrortree

Okay, guess MNHQ were just busy or I didn't report correctly (?!?!?!) as I did two yesterday and didn't hear anything. Not to worry.

We did reply both times Terrortree (I've just checked). Is it possible that the email address associated with your MN account is out of date? Or maybe we've gone in to your spam folder?

RowanMumsnet · 25/01/2014 22:05

No worries - we just don't like people to think we haven't replied (unless it was a spam report, which won't always get a response) cos we usually do try to. But our replies to you here were part of mass replies to many recipients (much-reported troll posts) so looks like your email program thought we were spamming you!

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