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Site crashing and very poor communication with members

3 replies

BIWI · 04/01/2014 00:08

Today has been shite. And you have really not been great in terms of telling us what's going on.

You continue to tweet - yet don't bother to respond to tweets or give us any idea as to what's going on.

WTAF is happening at MNHQ? Are you actually bothered about what's going on and what we think? It's hugely and fucking irritating.

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MNHQ

JulieJingleBellsMumsnet · 04/01/2014 21:56

Hi.

We're going to look into this for you but we could do with knowing which browser and which version you're using.

The site seems to be running OK on safari if you're able to use this instead.

MNHQ

JulieJingleBellsMumsnet · 04/01/2014 22:10

Ah, ok.

We do support Internet Explorer of course, we just can't make everything work in older versions (versions 8 and below) which some people still have on older computers so it may be a good idea to try a different browser to see what happens.

MNHQ

RebeccaMumsnet · 07/01/2014 10:58

Hi BIWI,

Sorry about this.

This weekend was particularly full on and lower than average staff.

Hopefully, this is not the norm, we do try to respond to all reports, site stuff threads and tweets as quickly as possible. Sorry that we weren't on the ball this time.

Have the issues resolved?

Watch this thread for updates

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