Active discussions

Meet the Other Phone. Flexible and made to last.

Meet the Other Phone.
Flexible and made to last.

Buy now

Please or to access all these features

Talk

Back to thread
Original poster

Can't get Talk Round-Up

12 replies

PrincessFiorimonde · 18/04/2013 18:46

Is it just me?

I know this is not a big problem on the scale of things, but it is beginning to drive me nuts.

Since 18th March I have asked MNHQ why I don't receive the Talk Round-Up via email - even though my Mumsnet settings tell me I should be receiving it. And, indeed, several email messages from MNHQ tell me I should be receiving it. Confused

So - where is it?

Has anyone else had the same problem?

I have asked MNHQ if they just hate me, and that's why the Round-Up is not forthcoming. But they assure me that's not the case ...

Go to post
MNHQ

RowanMumsnet · 18/04/2013 20:53

Hi Princess,

I think we've now emailed you with some further suggestions - did you get the mail? Let us know if not.

For anyone else having problems: first off, check that you're definitely subscribed to it via the MyMumsnet tab (marriednotdead, we've checked and you are!)

If you're definitely subscribed, please have a look here.

The top bit's a little out of date, but the bit about checking your My Mumsnet to see if there's a red message is still important. The other thing that's worth doing is adding [email protected] into your email address book.

If you do all this and still don't get a TRU on Friday, please let us know!

MNHQ

HelenMumsnet · 19/04/2013 15:02

Have you tried RowanMN's suggestions, magimedi?

MNHQ

HelenMumsnet · 19/04/2013 17:07

OK, we've just looked as we can see you reactivated your signup at 11.33am today.

That might possibly be a tad late to be sure of getting today's Roundup.

Can you bear to wait till next Friday and let us know if you get one then?

(Do please make sure [email protected] is in your email address book)

MNHQ

HelenMumsnet · 01/05/2013 11:47

Oh dear, sorry you haven't had a reply from us on this thread lately.

And sorry to hear you two are still not getting Talk Round up. How puzzling.

We'll just have another look at your settings from this end.

MNHQ

Tech · 01/05/2013 12:48

Hi magimedi and princess, this was a problem on our side. You should have just got emails confirming you are subscribed now. Could you let us know if not. Thanks. Sorry for the troubles....

MNHQ

HelenMumsnet · 01/05/2013 17:41

@magimedi

Flowers Tech - have got the email!

Brew - I assume it's too early for Wine Grin

Yay! Wine

And have a good hols, PrincessF

MNHQ

Tech · 04/05/2013 16:55

Hi, NTG, we'll take a look at this. We are in the middle of changing the way we send newsletters and subscriptions are taking a bit longer to activate than they used to. It should all be sorted by next week. I'll check your sub manually now. Sorry for the trouble.

MNHQ

RowanMumsnet · 11/05/2013 20:59

Oh dear, sorry about this. Can I just check you've all followed the advice in this post?

We'll prod Tech to see if he can take another look.

MNHQ

Tech · 14/05/2013 03:11

Hi marriednotdead, we've sent you the talk roundup every week. Could you check if it's maybe in your spam folder?

MNHQ

Tech · 14/05/2013 03:13

Hi dejected, I've re-subscribed you to talk roundup and you should get it in future. If you wanted to get any of the other newsletters, please click "my mumsnet" in the menu above then choose "Email options" on the page that opens. Thanks.

MNHQ

Tech · 14/05/2013 03:22

Hi NotTreadingGrapes, you should get the roundup in future. Let us know if not. Thanks.

MNHQ

Tech · 15/05/2013 02:51

Hi, Unexpected, you should get the roundup in future. MrsHoarder, so should you. If you don't get a copy this coming Friday, please let us know. Thanks.

Watch this thread for updates

Tap "Watch" to get all the latest updates

End of posts

There are no more MNHQ posts on this thread

Back to thread