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Unable to access my account and had to make a new one- help please!

1 reply

FlightofFreedom · 25/12/2012 23:54

I'm in a bit of a situation- yesterday I logged out and when I tried to log in again the website said I was using the wrong password- I'm sure I wasn't! I emailed contactus for technical help. However my email account has thrown a major strop today and I can no longer access this either- had to make a new email account until the provider get round to having a look at it and trying to fix it.

So in the meantime I can't read any replies about the problem with my Mumsnet account set to that email account IYSWIM. I don't know if the problem with Mumsnet is because my email account has gone crazy (not very technical here!) Anyway, is there any way of sorting out the problem with accessing my old Mumsnet account without that email account? If not don't worry, I can use this one, just a bit of a pain! I know you say in your guidelines don't make multiple accounts but if I can't access the other one then I don't know what else to do!

LittleTownofBethleHelenMumsnet · 26/12/2012 09:40

Morning. This is most odd. We'll take a look.

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