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MNHQ

Mails and reports to/from MNHQ: we have discovered the Black Hole of Doom

14 replies

HelenMumsnet · 02/07/2012 15:13

Hello.

Lately, some of you have been saying you're not getting replies to your mails and reports to MNHQ.

Which we found a bit puzzling - as we do make a point of answering every mail and report that comes in.

So, we asked Tech to have a look - and he has discovered a huge batch (literally hundreds) of mails that we've 'sent' but that haven't actually been sent out by the server we were using.

It seems that our server, last week (and possibly the week before) has 'bounced' mails from us to anyone with a hotmail email address and to many with a yahoo or btinternet email address.

We think it's all fixed now but HUGE APOLOGIES

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MNHQ

HelenMumsnet · 02/07/2012 15:58

@CarpeJugulum

MNHQ

HelenMumsnet · 02/07/2012 15:58

@Tee2072

Do you share server space with NatWest etal? Grin

Lots and lots of Brew and Biscuit and Wine to Tech!

ha!

MNHQ

HelenMumsnet · 02/07/2012 15:59

@StealthPolarBear

Ha ha ha :) I was called at 7am one morning to say a system I'd set up had been texting a Very Important Client every 2 minutes...all through the night. So it could be worse :o

Hmm. Can think of a couple of hairy-handed 'friends' that might work for, actually...

MNHQ

HelenMumsnet · 02/07/2012 16:22

@WicketyPitch

i'd like you to see if any should have come to me.. i made some quite important points via the report buttons this week and have no had a single mail back about any of them!

You have mail, Wickety (we hope).

MNHQ

HelenMumsnet · 02/07/2012 16:30

@TodaysAGoodDay

I reported a certain post three times and I've heard nothing...

You have mail, TodaysAGoodDay

MNHQ

HelenMumsnet · 02/07/2012 16:31

@BrainSurgeon

Helen, this wouldn't have affected the PMs I hope? I send two in the past week and heard nothing back, I was beginning to wonder....

Nope. PMs are working fine, afaik

MNHQ

HelenMumsnet · 02/07/2012 16:33

@LRDtheFeministDragon

And I thought you just didn't love us any more ... Wink

As if

MNHQ

HelenMumsnet · 02/07/2012 16:42

@Pinot

You know it's a Bad Thing? when they have to being out the big guns a.k.a. HelenMN :o

Shock at 'big guns'

I'm actually quite petite

MNHQ

OliviaLMumsnet · 02/07/2012 20:43

AMillionYears this should answer your questions.

pushchair gate
HTH

MNHQ

OliviaLMumsnet · 03/07/2012 00:08

@ChaosTrulyReigns

I will alopogise for calling you lot rood then. Blush

I knew you were all brought up proper, and had to write your Thank You notes to GreatAuntEnid before the cellophane was even off the Fuzzy Felt.

I knew it.

Seriously. My mum forgot to post them one year. And Great Auntie Betty never got us Xmas presents again. [siob]

MNHQ

HelenMumsnet · 04/07/2012 10:55

@OlympicFlame

I've just replied to NatashaMumsnet regarding a competition I was a runner up in. I have hotmail, but I'm guessing because I did it through a PM she should have got it, yes?

Yes, PMs working fine. We'll check with NatashaMN for you, though.

MNHQ

HelenMumsnet · 04/07/2012 10:56

@whojamaflip

Hi - that explains why I didn't get the replies to my reports Grin.

If its not too much hassle please may I have the reply to my one about the researcher who pm'd me? [ever so grateful emoticon]

Yes. We'll go and dig it out now, whojamaflip.

MNHQ

HelenMumsnet · 04/07/2012 10:56

@AnyOtterForTennis

Aaarrrggghhh! Pushchair gate.

When will I learn not to click? Although, I must say I'm surprised that MNHQ could stoop so low. Sad

Yeah, well, that OliviaMN - no standards. Tsk.

MNHQ

HelenMumsnet · 04/07/2012 11:12

You have mail, whojamaflip Smile

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