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Original poster

Can't namechange

11 replies

ColumboIsMyHero · 25/06/2012 19:04

Is it just me? I'm using Chrome. Have tried logging off and in again.

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MNHQ

Tech · 25/06/2012 19:32

That was me by the way.

MNHQ

Tech · 25/06/2012 20:37

Hi, I can see the problem. We'll fix it now. Sorry about that.

MNHQ

Tech · 25/06/2012 20:51

This should be working now. You will though need to put your password in (towards the bottom of the screen) to do a name change.

MNHQ

Tech · 25/06/2012 21:09

Hi Panel, If you've put your password in in the last few minutes it won't ask you again. It has a sort of time out malarkey.

MNHQ

Tech · 25/06/2012 21:37

Hi, What happens if you go to this page:

www.mumsnet.com/member/registration-details

Thanks

MNHQ

Tech · 25/06/2012 21:41

Hi, Yes, it's meant to do that. Put your current password in (towards the bottom) and then you can name change. Or is that not working?

MNHQ

Tech · 25/06/2012 21:47

Ah you can / could. You had to click "My mumsnet" in the main menu. But that was a bit non-obv, so I've added "My registration" under there. Is that better?

MNHQ

Tech · 25/06/2012 21:49

Sorry for the hassle by the way. When you look at stuff all day every day you don't always notice the obvious... excuses, excuses.

MNHQ

Tech · 25/06/2012 22:43

No, that's probably a bit over-zealous. We'll take off that requirement I think.

MNHQ

OliviaLMumsnet · 28/06/2012 18:20

Hello twirly - sorry for the delay in getting back to you - we are looking into this now.
Thanks
MNHQ

MNHQ

Tech · 28/06/2012 18:32

Hi folks, yes it looks like we've got a bit of a problem with name changes. We'll fix it shortly.... ooh me head.

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