Can't namechange

[ColumboIsMyHero]

Is it just me? I'm using Chrome. Have tried logging off and in again.

Hi, you should be able to. There was a change today though. Now you need to put your password into the form as well when you change your name, so that we know it's you.

That was me by the way.

I can't name either. I can't click onto the box to type another name.

Its say my reg number is $member.Id and its got a old email address.

I can't change back to my usual name. When I go into registration details, my reg number is $member.Id and all the boxes are blank.

Hi, I can see the problem. We'll fix it now. Sorry about that.

Thank you.

Thanks.
Offers more and .

This should be working now. You will though need to put your password in (towards the bottom of the screen) to do a name change.

It was a faff the first time I changed back - had to give my password to get into my registration details, then again to make the name change - but in changing back in order not to blow my cover here it seemed more straightforward!

Hi Panel, If you've put your password in in the last few minutes it won't ask you again. It has a sort of time out malarkey.

I cant name change either, I have just emailed you about it so scrub that.

I have tried again, and cleared browsing history and cleared cookies,and I still cant do it, all I can even see is the public profile page the registration details screen is missing

Zombie agrees. Only the Public Profile page is accessible.

Hi, What happens if you go to this page:

www.mumsnet.com/member/registration-details

Thanks

it brings up the registration details page, but then if you try to name change, it asks for your password.

Hi, Yes, it's meant to do that. Put your current password in (towards the bottom) and then you can name change. Or is that not working?

Yes, it works.

And it still works.

It's just that we can't access that page other than by your direct link, Tech.

yes it works, but I cant see it other than from your link

Ah you can / could. You had to click "My mumsnet" in the main menu. But that was a bit non-obv, so I've added "My registration" under there. Is that better?

Sorry for the hassle by the way. When you look at stuff all day every day you don't always notice the obvious... excuses, excuses.

Zombie did that, Tech. It just reloaded the Public Profile page. She'll go try again now.

Yep. Whatever you just did seems to have resolved it.

Would you like a drink?