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Original poster

Can someone tell me what I am doing wrong please?

2 replies

GrumbleAndGrouse · 05/05/2012 13:08

it seems I can log in to post but if I try to log into my profile I get refused!

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MNHQ

OliviaLMumsnet · 05/05/2012 13:10

NB for your profile you need to put your email address in, not your talk name - are you doing this?

MNHQ

Tech · 05/05/2012 16:21

Hi GAG, we can't see anything wrong. Is it possible you registered with an email that's slightly different from what you entered in the login form. If you get our newsletters, at the bottom of them it should say something like "We sent this message to [email protected], where the [email protected] is the email we have registered for you. For some people this is not the exact email address they normally use or receive mail on (some mail services have aliases and automatically forward messages etc.) Our system doesn't know anything about that, and needs you to enter the exact address we have registered for you. That address is the one printed at the bottom of newsletters.

Hope this helps. Let us know if not. Thanks.

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