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Original poster

Why does MN lose my post when I am logged in and click 'post my message'?

3 replies

jaffababy · 16/07/2011 10:35

Here's what happened this morning (and other mornings)

log in
read posts people have made on threads I'm on
click 'add message'
write lovely long post
click 'post message' AND MN ASKS ME TO LOG IN AGAIN AND LOSES MY POST.

How can I stop this happening? Sorry if this is a repeat of another thread. I did a search but couldn't find a relevant topic.
Thanks

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MNHQ

Tech · 16/07/2011 11:22

Hi Jaffa, sorry we are aware of this problem and working on a fix. The basic issue is that if you don't do anything on the site for a while, it thinks you've gone away and logs you out. You could try get round it by clicking on "Remember me until I log out" when you do log in.

If that doesn't work, until we have a fix in place you could try copying and pasting your post into windows notepad or the mac TextEdit program just before you post. That way if MN loses the post, you can log in again then paste your post back into the MN post window.

Hope this helps.

MNHQ

Tech · 18/07/2011 10:07

Hi, sorry, we know it's frustrating. We should have a fix in the next few days.

MNHQ

Tech · 18/07/2011 10:45

It might be sooner... we're trying to do that managing expectations bizniz innit.

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