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Original poster

Advanced search is knackered again

6 replies

Feenie · 13/07/2010 19:15

Won't allow me to choose topics.

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MNHQ

Tech · 13/07/2010 20:35

Hi Feenie, do you know what browser you are using? Is it Internet Explorer, Firefox, Chrome, something else?

Also, when you say it won't allow you to choose topics, what exactly is happening? Are the topic lists not visible? If they are, can you click a topic in the list on the left? If you can, what happens when you click the arrow to move it to the box on the right?

Thanks,
Tech

MNHQ

Tech · 13/07/2010 20:49

Thanks. Do you know what version of IE you have by any chance? To find out, click help on the menu then "About...." at the bottom of the menu that pops out. You should see a product name and a version number. I only need the start of the number - 6, 7 or 8.

Thanks

MNHQ

Tech · 13/07/2010 20:52

Hmm. I can see the problem with clicking the topics. Sorry, but we might not be able to fix till someone is in the office tomorrow.....

MNHQ

Tech · 13/07/2010 21:14

Actually it should be OK now (at least the topic thing.) bibbity could you let me know what browser version you are on? Thanks.

MNHQ

OliviaMumsnet · 26/07/2010 07:37

That does sound annoying. I'll point the techs back in this direction.

MNHQ

Tech · 30/07/2010 15:35

Hi there, I just had a look at this and can see what is going on. Moving the topics only works if you click exactly on the > sign, not on the rest of the purple button. In IE, the > is very small and easy to miss. We'll fix that so that it's a bit less fussy - it should let you click anywhere on the button. In the meantime, try clicking directly on the > and it should work.

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