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Mothercare Xtreme - love it but its broken :(

6 replies

amy17brook27 · 23/03/2015 13:39

I've had my Xtreme since July 2013 when my LO was born. It's broken the seat back and wont fold down easily. The wheels are a mess aswell.
Its still under warranty so I've taken it in for repair but they no longer make it so it can't be repaired. So I'm left with a dilemma. I've been offered a replacement pushchair up to the value of £200 which is what I paid or the same value in vouchers. However I need a 3 wheeler all-terrainish pushchair because I walk my dogs with it. The replacement I've been given is awful and means I can only walk them on pavement which I feel bad about.
They currently offer nothing that is the same price that will provide the same purpose but have a Britax BOB for £100 more.
We are incredibly skint at the minute due to moving house and just starting new jobs etc.
I don't really know what to do as I feel like my only option is to take my broken pushchair back.

OP posts:
crazygirluk · 23/03/2015 14:54

How about taking the vouchers and selling them on a Facebook selling page or eBay?
Then you can buy from wherever you want.
I managed to get a second hand three wheeler all terrain type pushchair on ebay for £35.

amy17brook27 · 24/03/2015 09:01

I run the risk then of not selling for ages because I've never sold anything before and would be a bit rubbish. And Id be without a pushchair at all for that time.
Plus I bought it in good faith that it would be guaranteed for two years or id be provided with a replacement.
I might just get the broken one back and then argue the point to head office

OP posts:
Gileswithachainsaw · 24/03/2015 09:11

Can the vouchers be used online?

find one you like in a sale and Google voucher codes?

myusernameisusername · 24/03/2015 10:32

http://www.mothercare.com/Out-%27n%27-About-Nipper-Single-V4---Carnival-Red/654640,default,pd.html#q=out%20n%20about this is only £69.95 more than your budget you could also ask a friend to swap the vouchers for cash and buy one 2nd hand from ebay or ask a relative for the extra money

myusernameisusername · 24/03/2015 10:44

if your not already a member you could join this and get £100 free vouchers www.mothercare.com/my-mothercare/my-mothercare-mobile,default,pg.html

myusernameisusername · 24/03/2015 20:28

OP did you find my links useful ? Smile

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