Terrible party experience at this place which I wanted to share with everyone. My 5 year old was not allowed to play pass-the-parcel because we did not buy a more expensive package. In fact nowhere in any of the packages does it mention anything about party games. After the party my daughter was in tears. Well done, you made my 5 year old cry on her birthday. Food was rubbish, really cheap crisps. The package said balloons were provided for the party but none were given. I tried to speak to the owner today who would not take my call. They actually threatened to sue me if I complained any more. I should have checked the reviews on giggles before booking as I would not have bothered.