@DoraExplorer99 - is it lifetime managers, whether they are active or not, or do all nine have to be active at the same time to achieve sapphire? Also, is it one of those ranks that, once achieved, you get to keep (eg. If you have nine frontline managers, but seven of them become inactive, do you remain a sapphire wotsit)?
The FLP rulebook is unclear on this.
It would appear that otherwise, what it means is you get a badge and a 3-night trip to a "resort within the region".
You also qualify for an extra 1% on your leadership bonus cheque, but in this case, 1% of diddly squat remains zilch, nada, zero, nothing, FA and nowt...