I nearly fell off my chair this morning when i got a sorry letter form the CSA with a £50.00 compensation for the way they have handled my case.
Of course not what I want ie payment from my x but in the meantime will buy a few bottles of red or three over Christmas which I was not expecting.
I got my MP involved and then didnt give up rebutting every one of their excuses via him every time they wrote to him. This has been going on and off for three years now and maybe this time we will see some results. An apology was a good start!